سياسة الخصوصية

When you use CAVO, we may collect the following information:

• Full name and contact details
• Phone number and delivery address
• Order history and purchase information
• Device identifiers and app usage analytics
• Push notification tokens (for order updates)

The app supports the following sign-in methods:

• Email and password via Firebase Authentication
• Google Sign-In — powered by the Google Sign-In SDK

When you sign in with Google, we receive your name, email address, and profile photo from your Google account. We do not access your Google password.

We use the information we collect to:

• Process and fulfil your orders
• Contact you regarding your order status and payment confirmation
• Send push notifications about order updates and promotions via Firebase Cloud Messaging
• Improve the app experience and our services
• Maintain account security and prevent fraud

CAVO does not sell, rent, or trade your personal information to third parties. We may share limited data with trusted service providers (such as delivery partners) solely to fulfil your orders.

The app uses the following Google and Firebase services to operate securely:

• Firebase Authentication — secure sign-in management
• Cloud Firestore — storage of user and order data
• Firebase Storage — product image hosting
• Firebase Cloud Messaging — push notifications
• Firebase Analytics — anonymous usage analytics
• Firebase Crashlytics — technical error reporting

These services are governed by Google's Privacy Policy at policies.google.com/privacy.

We retain your personal data for as long as your account is active or as required to provide services and comply with legal obligations. You may request deletion of your account at any time from the Profile screen within the app.

We implement industry-standard security measures including encrypted data transmission and secure cloud storage. However, no method of transmission over the internet is 100% secure.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data — available directly from the Profile screen in the app
• Opt out of promotional notifications via your device settings

For any privacy-related questions or to exercise your rights, contact us at:

support@cavo.sy